Field & dispatch

Break/Fix & 24/7 IT Maintenance

Faults diagnosed, parts swapped and kit back in service, with maintenance cover around the clock.

How we deliver it

When hardware fails, we send an engineer to diagnose the fault, swap the part and confirm the service is back. Planned maintenance visits keep kit healthy, and round-the-clock cover is available for sites that cannot wait until morning.

What's included

  • Hardware swap-out
  • Multi-vendor maintenance
  • Spares handling & RMAs
  • Preventive maintenance

Ways to book

Book this service as a single visit with a 2-hour minimum, by the half or full day, as a short-term project or on a long-term contract. Response options (emergency, priority, next business day or scheduled) are agreed with you for each booking.

2-hour minimumHalf dayFull dayShort-term projectLong-term contractDedicated engineer

Where

Onsite and remote across the UK, Europe, North America (USA & Canada), South America, Asia and Australia, co-ordinated from London.

Request this service

Book Break/fix & 24/7.

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