Desk & people
L1, L2 & L3 Deskside Support
Engineers at the desk for users who need help in person, at the level the job needs.
How we deliver it
From first-line fixes to senior troubleshooting, our deskside engineers support users face to face. Book a single visit, regular days on site, or a dedicated engineer for your office.
What's included
- Deskside fixes & set-ups
- VIP & executive support
- Device swaps & imaging
- Printers & peripherals
Ways to book
Book this service as a single visit with a 2-hour minimum, by the half or full day, as a short-term project or on a long-term contract. Response options (emergency, priority, next business day or scheduled) are agreed with you for each booking.
2-hour minimumHalf dayFull dayShort-term projectLong-term contractDedicated engineer
Where
Onsite and remote across the UK, Europe, North America (USA & Canada), South America, Asia and Australia, co-ordinated from London.
Request this service