Field & dispatch
Global Dispatch & Smart Hands
One request puts an engineer on site wherever we cover. Hands, eyes and tools at your racks and offices, working to your runbook.
How we deliver it
Our dispatch desk in London matches the job to an engineer with the right skills in the right city, briefs them on your scope and site rules, and keeps you updated until the work is signed off. Smart hands visits follow your remote team's instructions step by step, with photos at every stage.
What's included
- Remote-guided smart hands
- Rack & stack
- Power cycles, reseats & checks
- Photos & visual audits
Ways to book
Book this service as a single visit with a 2-hour minimum, by the half or full day, as a short-term project or on a long-term contract. Response options (emergency, priority, next business day or scheduled) are agreed with you for each booking.
Where
Onsite and remote across the UK, Europe, North America (USA & Canada), South America, Asia and Australia, co-ordinated from London.
Request this service